HousePlan Privacy Policy
Understand how HousePlan collects, uses, and protects your data. Read our policy to learn about your rights and our commitment to your information security.
Last Updated: 06/25/2026
Welcome to HousePlan ("HousePlan," "we," "our," or "us"). HousePlan provides AI-powered tools for creating, visualizing, editing, and managing house plans, floor plans, architectural concepts, and related design content through our website located at https://houseplan.io and related services (collectively, the "Services").
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services.
By accessing or using HousePlan, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Information You Provide to Us
We may collect information that you voluntarily provide when using our Services, including:
Currently Collected Information
We collect information that you voluntarily provide when using our Services, including:
Name and email address
Account registration and login information (if and when account features become available)
Communications with our support team
User-generated content
House plans, floor plans, architectural drawings, renderings, images, prompts, design preferences, project information, and other content submitted through the Services
HousePlan currently offers certain features without requiring account registration. If we introduce user accounts, authentication, subscription plans, or other premium services in the future, we may collect additional information necessary to create and manage your account and provide those services.
Information That May Be Collected in Future Paid Services
HousePlan is currently offered as a free service. If we introduce paid subscriptions, premium features, or other paid offerings in the future, we may additionally collect:
Account credentials
Billing information
Payment-related information (processed through third-party payment providers)
Any such collection will be conducted in accordance with applicable laws and this Privacy Policy, and we may update this Privacy Policy to reflect any material changes before introducing paid services.
Information Collected Automatically
When you use our Services, we may automatically collect:
IP address
Device information
Browser type and version
Operating system
Referral URLs
Usage statistics
Log data
Session information
Approximate geographic location
Cookies and Tracking Technologies
We use cookies, analytics tools, and similar technologies to:
Remember user preferences
Authenticate users
Improve platform performance
Measure traffic and engagement
Detect fraud and abuse
You may control cookies through your browser settings. Disabling certain cookies may affect Service functionality.
2. Design Content and User Uploads
HousePlan allows users to upload, generate, modify, and store architectural and design-related content.
This content may include:
Floor plans
House layouts
Architectural drawings
Interior design concepts
Images and renderings
Text prompts
Project information
You retain ownership of the content you submit, subject to any rights granted under our Terms of Service.
By uploading content, you grant HousePlan a limited license to host, process, store, analyze, and display such content solely for the purpose of providing and improving the Services.
3. AI Processing
HousePlan uses artificial intelligence technologies to provide design-generation and visualization features.
When you use AI-powered features, we may process:
Uploaded images
Floor plans
Architectural drawings
Text prompts
User instructions
Generated outputs
AI Inference and Output Generation
Your submitted content may be processed by AI systems for the purpose of generating requested outputs, including floor plans, architectural concepts, design suggestions, visualizations, renderings, and other results.
This processing is necessary to provide the Services you request.
Service Operation and Performance Optimization
We may use aggregated, anonymized, or de-identified usage data to:
Monitor system performance
Improve service reliability
Detect errors and abuse
Enhance user experience
Optimize infrastructure and operational efficiency
Such activities are not intended to identify individual users.
Model Training
HousePlan does not use your personal information, uploaded content, prompts, plans, drawings, or generated outputs to train, fine-tune, or improve AI models unless:
You explicitly provide consent; or
Such use is separately disclosed and authorized under applicable law.
If our model training practices change in the future, we will update this Privacy Policy and provide any required notice.
4. How We Use Your Information
We use collected information to:
Provide and operate the Services
Create and manage user accounts
Generate AI-powered designs and plans
Process payments and subscriptions
Respond to customer support requests
Improve platform performance
Monitor usage and security
Detect fraud and abuse
Comply with legal obligations
Enforce our Terms of Service
Communicate service updates and announcements
Where permitted by law, we may also send promotional communications. You may opt out at any time.
5. Sharing of Information
We do not sell your personal information.
We may share information with:
Service Providers
Third-party vendors that assist with:
Cloud hosting
Data storage
Payment processing
Analytics
Customer support
Security monitoring
AI infrastructure
Business Transfers
If HousePlan is involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction.
Legal Compliance
We may disclose information when required to:
Comply with applicable law
Respond to lawful requests
Protect our rights
Investigate fraud or security incidents
Protect users and the public
6. Data Retention
We retain personal information only for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Account Information
If account features are available, account-related information will generally be retained for the duration of your account's active use and for a reasonable period thereafter as required for legal, security, fraud-prevention, and operational purposes.
Design Files and User Content
House plans, floor plans, architectural drawings, images, prompts, generated outputs, and other user-submitted content are retained while they remain associated with an active project or account.
Users may request deletion of their content, and we may delete inactive content after a period of prolonged inactivity in accordance with our operational policies.
Backup Copies
Deleted information may remain in backup systems for a limited period before being permanently removed as part of our regular backup deletion processes.
7. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information.
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
8. International Data Transfers
HousePlan may process and store information in countries outside your country of residence.
By using the Services, you acknowledge that your information may be transferred to and processed in jurisdictions with different data protection laws.
Where required, we implement appropriate safeguards for international transfers.
9. Your Privacy Rights
Depending on your location, you may have rights to:
Access your personal information
Correct inaccurate information
Delete personal information
Restrict or object to processing
Request data portability
Withdraw consent
To exercise these rights, contact us at:
We may verify your identity before responding.
10. GDPR Rights (European Economic Area and United Kingdom)
If you are located in the EEA, Switzerland, or the UK, HousePlan processes personal data under one or more lawful bases, including:
Contract performance
Legitimate interests
Legal obligations
Consent
You also have the right to lodge a complaint with your local supervisory authority.
11. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:
Right to know
Right to delete
Right to correct
Right to opt out of certain data sharing activities
Right against discrimination for exercising privacy rights
Requests may be submitted to:
12. Children's Privacy
HousePlan is not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction, such as 16 in certain EEA countries).
We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.
Parents or guardians who believe a child has provided personal information may contact us at:
13. Third-Party Services
The Services may contain links to third-party websites, products, or services.
We are not responsible for the privacy practices of third parties. We encourage users to review their privacy policies before providing information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will provide notice through the Services or by other reasonable means.
The "Last Updated" date at the top of this Privacy Policy indicates when the latest changes were made.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
HousePlan
Website: https://houseplan.io
Email: [email protected]